Privacy Policy

1. Who We Are

Klickrocket Labs Private Limited (“Klickrocket”, “we”, “us”, or “our”) operates the platform available at klickrocket.com and app.klickrocket.com. We provide AI-powered ad creative generation services to performance marketers and growth teams.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, company name, and role when you sign up or book a demo.
• Usage data: pages visited, features used, prompts submitted, and creatives generated within the platform.
• Ad account data: read-only access to ad account metrics you grant us during onboarding (e.g. Meta Ads, Google Ads performance data).
• Brand assets: logos, product images, and brand guidelines you upload to generate creatives.
• Communication data: emails, support messages, and call recordings (with consent) from demo or onboarding sessions.
• Device & log data: IP address, browser type, operating system, and referral URLs collected automatically.

3. How We Use Your Information

• To provide, operate, and improve the Klickrocket platform.
• To generate AI-powered ad creatives based on your brand inputs and prompts.
• To communicate with you about your account, updates, and support.
• To analyse aggregate usage patterns and improve our AI models.
• To comply with legal obligations.

We do not sell your personal data to third parties.

4. Data Sharing

We may share your data with:

• AI model providers (e.g. OpenAI, Google) to process prompts and generate creative outputs. Data shared is limited to what is necessary for generation.
• Cloud infrastructure providers (AWS, Google Cloud) for hosting and storage.
• Analytics tools for product usage insights (data is anonymised where possible).
• Legal authorities when required by applicable law.

5. Data Retention

We retain your account and usage data for as long as your account is active or as needed to provide services. Brand assets and generated creatives are retained for 12 months after your last active session, after which they are deleted unless you request earlier deletion.

6. Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise any of these rights, email us at sarath@klickrocket.com.

8. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a notice on our platform. Continued use of Klickrocket after changes take effect constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions, reach out to us via the contact link in the footer.